FAQ's  
 

Q. Will ZipTracker work on my site?
A. Yes. ZipTracker will work on any site on the Internet.

Q. Can I use ZipTracker to track my offline campaigns?
A. Yes. We are happy to help you structure your offline campaigns to successfully work with ZipTracker.

Q. How do I make ZipTracker work with my site?
A. After you sign up for your free trial, we will work with you to help you place the appropriate code on your web pages so that they can be tracked by ZipTracker. It's a very simple cut-and-paste process that even a novice webmater can perform. Additionally, we will help as much as is needed to get your site set up correctly.

Q. Can ZipTracker be my affiliate tracking system (or replace it)?
A. Probably, although it depends on what you you need from your affiliate program. While ZipTracker does perform many of the same services that a dedicated affiliate program provides it does not provide all of them. In discussion with you about your needs we will be able to help you determine how best to use ZipTracker. Please note that ZipTracker is 100% compatible with all affiliate tracking programs, so you can use them both.

Q. Are there any affiliate fees or escrow account requirements if I want to track affiliates with my ZipTracker account?
A. Nope. You are free to begin signing up affiliates and you can use ZipTracker to track them as soon as you sign up for your account, all for no additional charge.

Q. How do I access my account and my reports?
A. All account information and reporting is available online in a secure members' web site that can be accessed via the ZipTracker homepage with the login and password you designate when you sign up. This site is a user-friendly Web-based interface that allows you access to your account 24 hours a day and 7 days a week. You can make changes to your account information, launch new campaigns and view reports, any time of day.

Q. I notice your sample reports have information on back-end sales. I don't have back-end sales; will ZipTracker still work for me?
A. Many of our clients have back-end sales and wish to track the ROI of their campaigns for both front and back-end sales. Additionally many others have only front-end sales directly on their site that they need to track. You can turn back-end sales data on/off with a simple one-click setting in your administrative suite.

Q. Does ZipTracker offer customer support?
A. Yes. In addition to online help you can receive answers to your questions by e-mail or phone (see page footer for phone number).

Q. How soon can I start tracking my advertising campaigns?
A. Once you sign up for an account, you will need to spend a small amount of time setting up your site to work with ZipTracker and then you can begin tracking your campaigns immediately. Setup can usually be done in under an hour.

Q. What is your privacy policy?
A. Please click here to view our privacy policy.

Q. Who is Frog Body Interactive?
A. ZipTracker.com is owned by Frog Body Interactive. Frog Body Interactive develops internet solutions for businesses. ZipTracker is one of our most successful products at helping companies leverage the power of the Internet to further their business objectives. If you are looking for a solution for your eBusiness needs, let us know.

More questions? Click here to contact us.

 

 

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